Q1:Can we get some samples? Free or any charges?
Yes, you can get free sample if we have in stock.
If the sample needs to be customized, it should be paid for the sample.
Q2: How can we get a quote?
We will offer you the best quote after we get the product specifications such as
material, size, shape, color, quantity, surface finishing, etc.
Q3: What format design file you want for printing?
We will It is best if you can supply your artwork as PDFor AI,CDR format file.
However if this is not possible,our in-house designer can make the artwork.
Q4: Can you help with the design?
Sure, we have professional designers to offer the design service.
Q5: What about the lead time for the sample and big order?
1-2 days if we have sample in stock, 3-5 days for the newly produced sample,
8-15 days for the big order.
Q6: What shipping method can i choose? How about the shipping time?
For small order, by express like DHL,UPS,TNT FedEx etc, about 3-7days.
For big order, by air about 7-12 days, by sea about 15-35 days.
Q7:Which port can be choosen for delivery?
Mainly Guangzhou or Shenzhen, or other domestic place will be fine too.
Q8: How can you guarantee your quality?
Normally we will send you a sample to confirm everything first. We will make the big
order exactly the same as you request. The order can be also placed through alibaba
trade assurance, it can guarantee the quality and delivery, if it has quality disrepency,
Alibaba will help you and return the money to you.
